Privacy Policy
Effective Date: October 19, 2025
1. Information We Collect
We collect information you provide directly to us, including:
Name, email address, phone number, and company information
DOT number and fleet information
Payment and billing information
Device location data from ELD hardware
Driver logs and compliance data
2. How We Use Your Information
We use the information we collect to:
Provide and maintain our ELD compliance services
Process transactions and send related information
Ensure FMCSA compliance and generate required reports
Send technical notices and support messages
Respond to your comments and questions
Monitor and analyze trends and usage
3. Information Sharing
We may share your information with:
FMCSA and DOT for compliance reporting
Service providers who assist in our operations
Law enforcement when required by law
Other parties with your consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our ELD devices use encrypted communication protocols and secure cloud storage.
5. Data Retention
We retain driver logs and compliance data for the minimum period required by FMCSA regulations (6 months). Other personal information is retained as long as your account is active or as needed to provide services.
6. Your Rights
You have the right to:
Access and receive a copy of your personal information
Correct inaccurate information
Request deletion of your information (subject to legal requirements)
Opt-out of marketing communications
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
FreightByUs LLC
Email: privacy@freightbyus.com
Phone: (800) 219-3116
Address: 2086 Jodeco Rd. Unit 1317, McDonough, GA 30253